Explore Our FAQs

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Parking is available at nearby parking lots or on the street. In Sonoma, the public lot is located behind the Barracks and the Cheese Factory (Spain and First Street East). In Napa/Yountville, the lot is adjacent to V Market on Washington Street. In Sausalito, the public lots are all along Bridgeway and do require a credit card. We usually put enough money in for at least 4 hours, just to be safe.

Segways have received updates over the years. The training you’ll receive is from an experienced, certified tour guide who will have you feeling like an expert. We ensure you’ll feel comfortable and informed with operating a Segway before we embark on the tour. All Segways are equipped with tail lights and helmets are provided. All routes are planned to be smooth for your comfort, providing you with a floating experience.

Yes. IDs will be checked, even if you purchase the “just food” (ticket when available). The establishments that we visit will only allow those 21 and above because of the law.

Absolutely not! Our tours combine architectural commentary, historical facts, local culture and culinary insight into a unique 3-hour experience. Imagine walking through Chicago eating our local artisans most delicious foods while learning the neighborhoods from real locals.

Please be sure and let us know if you (or anyone in your group) has a dietary restriction (e.g. vegetarian, diabetic, allergy, etc.) when you purchase your tickets. As long as we know in advance, we can accommodate your needs.

To maximize your chances of getting the day, time, and number of tickets you prefer, please book well in advance. Tickets can only be purchased with a Visa, AMEX, or MasterCard from our website or by calling. Cash and/or walk-up traffic the day of the tours are not accepted.

We do not provide a waiting list. If a date and time is sold out, there is always a good chance that we will add an additional tour on that day. Please email us to let us know what date you are interested in if you do not see availability.

Gratuities are greatly appreciated, although not mandatory. The standard gratuity in the service industry is 15%-20%.

Yes, bathrooms are available during the tour at selected food-tasting locations.

The tours are held rain, shine, or snow. In the event of inclement weather, we will be able to go inside many of the establishments on the tour. We also provide ponchos in case of sudden weather changes or if you do not have your own umbrella. However, we advise to check the weather conditions for your days event and dress appropriately.

All locations are wheelchair accessible. For guests that are hard of hearing, a written script of the narration will be available at the ticket office upon request.

At this time, we do not offer tours in any other languages except English.

We absolutely do! We can accommodate a variety of special requests (family reunions, Birthday parties, out of town guests, corporate, conventions, festivals, parades, grand openings and more).

You should bring with you a camera and a small bottle of water. When it’s really hot out, we recommend an application of sunscreen on exposed parts of the body and a lightweight pair of sunglasses. During the cooler seasons it’s important to wear and an extra layer of clothing and consider bringing gloves and a scarf as Chicago is a Windy City. If it looks like rain we can provide you with a plastic rain poncho.

A half a glass of wine is provided with each restaurant or sit-down location.

Still have questions?

Contact our team directly by phone, email or form below